Refund policy

We do not accept refunds, returns, or exchanges unless:

• You received the wrong item, or
• Your item arrived damaged or defective.

If you believe you qualify for a replacement or refund, please contact us within 7 days of delivery with:

• Your order number
• Clear photos of the item and packaging
• A brief description of the issue

Once we review your claim, we will determine if you are eligible for a replacement or refund.

Please note:

• We do not offer refunds or exchanges for incorrect sizing, change of mind, or normal wear and tear.
• Items must not be worn, washed, or altered to be eligible for review.
• Shipping costs are non-refundable unless the error was our responsibility.

Thank you for supporting Calyx